Frequently Asked Questions

Why are most of your products listed as pre-order or out of stock?

We are a small business with a limited budget, so we aren’t able to keep a large volume of stock on hand. Our main focus is sourcing quality products from Asia, helping customers purchase these items, and arranging fast and affordable shipping to the UK. As a result, many of our products are listed as pre-order or temporarily out of stock.
What if I change my mind and no longer want the product after payment?

While returns and exchanges can impact our small, low-cost business, we prioritize customer satisfaction and aim to provide the best shopping experience. We accept changes of mind unconditionally. Depending on your situation, we offer options such as a full refund, partial refund, or store credit to minimize any inconvenience.